Privacy Policy
Cloudpoint Hospitality Platform
Official Legal Disclosure
Data Protection & Privacy Protocol
Effective Date: March 3, 2026
Cloudpoint Hospitality (“Cloudpoint”, “we”, “our”, or “us”) provides website, ordering, and digital services for restaurants using our platform. This Privacy Policy explains how information is collected, used, and shared when you visit or interact with restaurant websites powered by Cloudpoint Hospitality.
By using any website powered by the Cloudpoint Hospitality platform, you agree to the practices described in this policy.
Information We Collect
When you use a restaurant website powered by Cloudpoint Hospitality, we may collect the following information:
Information You Provide
You may voluntarily provide information when you:
- Place an online order
- Submit a contact form
- Sign up for a loyalty program
- Provide feedback or reviews
This information may include your name, email address, phone number, delivery address, and payment information (processed securely via third-party providers).
Automatically Collected Information
When you visit a website powered by Cloudpoint, we automatically collect certain technical data via cookies and similar technologies:
- Device Information: Web browser, IP address, and time zone.
- Usage Information: Specific pages you view and how you interact with the site.
How We Use Your Information
We use the information we collect to operate, maintain, and provide the features and functionality of the Cloudpoint platform, including:
- Fulfilling orders placed through restaurant websites
- Processing payments and preventing fraudulent transactions
- Communicating with you regarding your orders or inquiries
- Helping restaurants understand how customers use their websites
- Improving our platform services and user experience
Sharing Your Information
We do not sell your personal information. We share your information only as necessary to provide our services:
- The Restaurant: Your order details and contact information are shared with the specific restaurant you ordered from so they can fulfill your request.
- Service Providers: We share information with third-party companies that help us process payments, host our infrastructure, or provide analytics (such as Google Analytics).
- Compliance and Protection: We may share information if required by law or to protect the rights, property, or safety of Cloudpoint, our users, or others.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. You can also opt-out of marketing communications provided by the restaurant through the unsubscribe link in their emails.
Data Security
We take reasonable professional measures to protect your information from unauthorized access or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.
Contact Us
Direct Inquiry Channel
Cloudpoint Hospitality
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our official platform website.
Visit cloudpointhospitality.com